Help & FAQs

Do you need help or support with your website or marketing?

Frequently Asked Questions

Here are some common queries.

We take security seriously and utilise best practices to secure your data. Please enquire if you would like specific information.

Migration to Purple Dog can be fairly quick – it does depend on a number of things, such as: how quickly you can provide us with the relevant info, how fast your previous provider can “release” your services; where your existing services are located; our current workload and status of your project.

We are able to integrate with a wide range of systems to ensure that you receive the best experience possible.

We offer a comprehensive level of support for all your ongoing requirements, from website maintenance, to advertising packages. Please ask for details.

We service a wide range of businesses across a vast spectrum of industries. From dentists, to accountants, builders to plumbers, IT companies to education institutions – we are flexible! Please get in touch to find out more.

Indeed we do. We can tailor most solutions to fit your needs, and accommodate all kinds of systems into the fold. We are flexible and work with you to achieve the customised solutions you seek.

Yes, Purple Dog is a Managed Service Provider offering a range of cloud based services, domain names, ongoing marketing and of course maintenance plans. View our services to find out more.

We offer site visits for clients within a reasonable distance to Waiheke Island and Auckland. We can also offer remote support if you are further away. Please get in touch to discuss.

Get A Quote

Have a new project starting? Need to get an idea of cost for a website or software application? Fill out our form here.

Get Answers

Have a query? Check our FAQ / knowledgebase now for answers to common questions.

Get Support

Need help? Submit a Support Ticket and receive a response as soon as possible.

Order Services

Need to place an order for new services? Find out more about the services on offer here.

Client Login

Manage your account, pay invoices, order or renew services & check your account settings.

Server Status

Check our Service Status page for any planned or unexpected network / server issues or maintenance events.

Manage Newsletter

Login to your newsletter service where you can send new email campaigns, check the reports of recent campaigns and manage your newsletter subscribers.

Computer Parts, Sales & Service

Contact our colleague Briin @ Waiheke Techs to discuss new computer sales or existing computer, laptop or mobile phone servicing.

Google Drive Shared Folder

Looking for your google drive or dropbox shared folder? Try these links